Caddies Plus Support

Your AI-powered golf caddy assistant

Contact Us

Email: worldwildwu@outlook.com

Response Time: We typically respond within 24-48 hours.

Support Language: English

Frequently Asked Questions

How does the trial period work?

New users receive a 1-day free trial with full access to all features. No payment information is required during the trial. After the trial ends, you can subscribe to continue using the app.

How do I cancel my subscription?

You can cancel your subscription anytime through your Apple ID settings: Settings → [Your Name] → Subscriptions → Caddies Plus → Cancel Subscription. Your access will continue until the end of the current billing period.

Why is location access needed?

Caddies Plus uses your GPS location to provide accurate shot recommendations and distance calculations on the golf course. Location data is only used while the app is active and is never stored on our servers.

How do I restore my purchase?

If you previously purchased a subscription, tap "Restore Purchases" on the subscription screen. Make sure you're signed in with the same Apple ID used for the original purchase.

The app is not recognizing my location accurately

Ensure Location Services is enabled for Caddies Plus in Settings → Privacy & Security → Location Services. For best results, use the app outdoors with a clear view of the sky. Avoid areas with heavy tree cover or tall buildings.

Can I use the app without a subscription?

After the trial period, a subscription is required to access the AI caddy features. You can explore the app during the trial to decide if it's right for you.